Building on the skills taught in Crucial Conversations, Crucial Accountability teaches a step-by-step process and new skills to enhance accountability, improve performance, and ensure execution.
Participants learn how to talk about unmet expectations in a way that yields two-way accountability and allows further progress to be made.
Consistent application of the skills leads to faster problem solving, decision making, and conflict resolution.
IMPROVE RELATIONSHIPS & PRODUCTIVITY
When issues are resolved and focus is restored, productivity increases, relationships are strengthened, and high-performance cultures are formed.
Execution and results focused, Crucial Accountability is helping our clients reap bottom-line benefits like reduced turnover, fewer grievances, and higher employee satisfaction and engagement.
A pest control company reported an 8% decrease in turnover.
An American School District saw a 50% drop in grievances.
Our client eliminated silos between departments and helped employees take initiative to resolve conflicts with their supervisors.
The content of Crucial Accountability has been certified by the CPD Certification Service as conforming to continuing professional development principles.
CPD course approval date: May 2020
Please email firstname.lastname@example.org for information on how to obtain your CPD certificate for this course.
Crucial Accountability is available in two delivery formats to address the diverse needs of your organisation.
Bring in a VitalSmarts Master Trainer or certify an internal trainer to teach Crucial Accountability skills in person to your employees.
Join a VitalSmarts Master Trainer in our facilitated virtual training classroom and learn Crucial Accountability from the comfort of your home or office.
Is it time for your organisation to start reaping the benefits of accountability? Let’s talk about bringing Crucial Accountability to you. We are excited to offer two delivery methods: live classroom, live online, or choose a blended solution specific to your organisational needs.
With more than half a million copies sold, Crucial Accountability continues to transform personal and professional performance and execution.